FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Below are the questions potential patients ask most frequently. If you have any additional questions, please call us at (813) 689-2961.
Below are the questions potential patients ask most frequently. If you have any additional questions, please call us at (813) 689-2961.

WHAT IS CONCIERGE MEDICINE?

Concierge medicine is a unique healthcare model in which there is a direct relationship between the physician and patient. Typically, patients pay a membership fee for extraordinary service, care, and convenience such as better physician access, same day appointments, and higher levels of attention.

Insight Life Care utilizes a concierge care model in order to spend more time with patients and meet their individual needs. Our patients pay a modest monthly membership fee and in return receive unlimited access to their doctor, including traditional primary care and preventive care services along with a plethora of concierge style benefits. Learn more about concierge medicine »

WHY SHOULD I CHOOSE CONCIERGE MEDICINE?

If you feel left behind by traditional healthcare, a concierge medical practice would be great for you. We focus on removing all of the pain points of modern medicine by giving you 24/7 access to your doctor, unlimited office visits, assistance and advocacy with specialists, hospital/inpatient care, and many other benefits. 

Are you sick of waiting to see your doctor? Do you feel like your doctor doesn’t spend enough time with you? Is it hard to make an appointment to see your doctor? Does your doctor usually just hand you a prescription rather than getting to the bottom of your issue? Do you actually see a doctor or are you given a substitute for a doctor? Then Insight Life Care is perfect for you. We are designed and committed to providing something different that is often the exact opposite from care many patients are used to and dissatisfied with. Learn more about the benefits of choosing concierge medicine »

HOW ARE YOU DIFFERENT FROM MY CURRENT DOCTOR?

The time we spend with our patients and the relationships we build with them are what sets us apart. Our team is committed to making your healthcare experience more pleasant and meaningful by getting to know you, being available for you, listening to you and being attentive to you and your needs. From advocating on your behalf to navigating your healthcare experience, we go above and beyond to make sure all of your healthcare needs are satisfied.

DO YOU ACCEPT INSURANCE?

We do work with insurance, but differently. Our patients pay a separate monthly membership fee which gives them unlimited access to all of our services and concierge benefits. You do not need insurance to be a patient of our practice. There are no additional charges to the member for our physician services. Typically, membership fees are not covered by restrictive health insurance plans.

HOW MUCH DOES CONCIERGE MEDICINE MEMBERSHIP COST?

The membership fee varies based on your individual need, but we have two standard membership options. 
 - Premium Care: $150/month (discounts apply when you pay annually)

 - Elite Care: $250/month


Premium Care is our most popular membership type – it includes unlimited access to all of our services except home visits (these can be purchased a la carte) – whereas Elite Care includes home visits.

HOW DO I PAY FOR THE MEMBERSHIP FEE?

We offer flexible payment options for your convenience. We accept all major credit cards, automated bank draft, and you can use an HSA account as well.

WHAT DOES THE MEMBERSHIP FEE COVER?

The membership fee covers all services we provide in our office, as well as our physician services in hospital. Some of the benefits you can expect as a member are:
 - 24/7 access to Dr. Nussbaum via call, text, and video chat

 - Same day and next day appointments

 - Timely, unrushed appointments—we schedule our appointments in 1-hour blocks 

 - All of your lab work can be done in the office.

 - Home visitation available by request

 - Assistance with specialists: we arrange all of your outside medical visits for you—all you have to do is show up

 - Hospital/inpatient care: Dr. Nussbaum is a Fellow of Hospital Medicine which means when you are hospitalized, your primary care doctor is there every step of the way to ensure your needs are met

 - Holistic, preventative care

 - Remote patient monitoring: we can monitor your pulse, blood pressure, oxygen saturation and do a 6 lead EKG through a device we give you

WHAT IS NOT COVERED BY THE MEMBERSHIP FEE?

Your health insurance plan typically covers most costs of diagnostics, medications, hospitalizations, specialist visits, and immunizations. If you are not insured, we will work with you to find affordable cash pay options for those items not covered by the membership fee.

WILL MY INSURANCE COVER THE MEMBERSHIP FEE?

We do not bill your private insurance for the membership fee. Members pay this directly to Insight Life Care. 

DO I HAVE TO PAY A COPAY EVERY TIME I SEE THE DOCTOR TOO?

No, there are no additional fees beyond your monthly membership fee. 

DO I HAVE TO SIGN A CONTRACT?

Our initial trial period is 90 days, after which members may continue on a month-to-month basis.

IS THERE A MEMBERSHIP OPTION FOR CHILDREN?

Insight Life Care is an adult care practice focusing on individuals age 18 years and older.

CAN I MEET DR. NUSSBAUM BEFORE JOINING?

Please do! We can schedule a short visit or “Look/See” for you to meet our doctor and decide about membership. Learn more about Dr. Nussbaum »

WHAT HAPPENS WHEN DR. NUSSBAUM ISN'T AVAILABLE?

When Dr. Nussbaum is unavailable for any reason, trusted physician colleagues are on call for our patients. Uniquely, our practice includes a licensed and experienced Emergency Room nurse to assist in every aspect of your care. 

IS THERE A LIMIT ON VISITS IN A GIVEN MONTH OR YEAR?

You may see the doctor as often as medically necessary as part of your membership.

WHAT IF I HAVE A MEDICAL QUESTION WHILE I AM TRAVELING OUT OF STATE/COUNTRY?

We have a robust telemedicine platform which allows us to schedule appointments with patients wherever they are! Just let us know that you are traveling, and we will schedule a virtual appointment for you.

WHAT IF I NEED TO SEE A SPECIALIST?

We will assist you in scheduling, managing, and following up with any specialist needed. Whether you have health insurance or not, we arrange and expedite consultations when necessary within your health insurance plan or self-pay budget.

WHAT HAPPENS IF I'M HOSPITALIZED?

Dr. Nussbaum is a Fellow of Hospital Medicine and on staff at two of our local hospitals, Brandon Regional and South Bay. He admits and follows all his patients at these facilities daily. If you are admitted elsewhere, he will be in close contact with your care team and ensure all of your needs are met. Dr. Nussbaum stays involved in every facet of your care and will communicate with you regularly.

CAN I REQUEST A HOUSE CALL?

Yes, you can request a visit wherever you are. Fees depend on your membership type, location, and services provided. Learn more about house calls »

DO YOU CARE FOR INDIVIDUALS IN ASSISTED LIVING FACILITIES?

Yes, we are happy to care for all patients wherever they may work or dwell.

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For Individuals

Access your doctor 24/7, experience unrushed appointments with zero hassle or waiting, and enjoy concierge service and attention.

MEMBERSHIPS

For a modest, fixed monthly fee, Insight’s members enjoy concierge care benefits including unlimited, extended office visits with no waiting, generous, flexible scheduling, and a broad range of additional membership benefits.

View Membership Options

For Employers

Help employees access the care they need when they need it most — thanks to virtual care solutions and group membership options. 

MEMBERSHIPS

For a modest, fixed monthly fee, Insight’s members enjoy concierge care benefits including unlimited, extended office visits with no waiting, generous, flexible scheduling, and a broad range of additional membership benefits.

For Individuals

Access your doctor 24/7, experience unrushed appointments with zero hassle or waiting, and enjoy the level of concierge service and attention.

For Employers

Help employees access the care they need when they need it most — thanks to virtual care solutions and group membership options. 

View Membership Options